HOW TO PUT TOGETHER YOUR RESUME
(please read carefully)
Before you begin assembling your resume, note the following:
What is a Resume? A resume is nothing more than a printed advertisement designed to get you in a door when you cannot devise a better method of obtaining the interview. Therefore it should be viewed solely as an advertising brochure. It should be formed with the concept that it is selling a product by mail — and the product is you.
Length of Resume: Generally, length of resume is not an issue. It could be one, two or even three pages. Most of the resume should concentrate upon your work experience in the last five to ten years.
Aesthetics: The "look" of the resume is important. If it does not invite the reader’s eye, you will not be considered. Consequently we place a lot of emphasis on indented paragraphing, wide margins, spacing, bullets, underlining, italics, boldface print and short paragraphs. Paragraphs over six lines dull reader interest; a page with only one margin could create an overwhelming feeling of too much text. You attract attention with titles or captions hoping that one or two paragraphs, if not more, will catch the interest of the interviewer sufficiently to arrange an interview — even though he/she may not read the entire presentation.
Accomplishments: In forming your resume please remember to share your successes. Accentuate your strong qualities, skills and abilities. Play them up as much as you can. Emphasize them to their fullest. Remember, your resume "invites" you into an office. Unless it leaps out at the reader by stating, "Read me! I'm excellent!" you will sit home longer.
Word Usage: Use your own words whenever possible. If you use a phrase a certain way, try to retain this flavor in the resume. Do not write a resume that will look mass-produced by a professional resume writer. We want it to reflect you and your views, your feelings and your mode of presentation throughout.
The following sample resumes are for your use as models for your own resume. Pick one of the samples as your basic guide. How do you pick which resume to use?
1. Did you write a small amount on your work history and/ or have you held only one or two jobs?
2. Did you write an average amount?
3. Did you write a lot or have you had many jobs?
Notice that the sample resumes either highlight education/training or do not. Whichever sample you pick, you may include or omit ”Professional Development” or "Training" as you wish. "Personal" information is also optional.
In composing your resume use either:
a) The specially lined pages following the sample you chose as your model if they are included; or
b) The blank pages at the end of this booklet. If you use the blank pages, write the number of the sample model you are using at the top of the first page and circle it. Also be as accurate as possible about indentations on the left-hand side of the written page; this will be of great help to the typist.
Write your name on each page.
In the "Summary" section, if you have training on special equipment this may be included also, as on the sample resume.
In the "Experience" section, do not repeat company name, city and state if they are the same. In the sample resume, Diane Johnston had three jobs with the same company. If you had more or fewer jobs, tailor your "Experience" section accordingly.
In the "Personal" section, avoid appearing excessively involved in something and avoid mentioning potentially dangerous hobbies.
Note that Diane Johnston's most recent job is described at length, whereas her earlier job has only a brief description. Likewise in your resume, devote more attention to your most recent job.
If your resume does not fill the page, then use wider margins and/or more spacing between the paragraphs.
ROSE KIDD E-Mail: Rosie9@aol.com
5250 Grand Avenue Home: 815/874?2940
Valley View, Illinois 60309 Cell: 815/224-2940
SUMMARY A dependable, goal-oriented IT professional with extensive experience in management IS, data center management, contingency planning, disaster recovery, information systems security, program conversions, data center budget, IS training and systems documentation. Expertise covers UNIX and ORACLE platforms and client server technology.
EXPERIENCE LEXOR CORPORATION, Valley View, Illinois Manager Data Center 1990 to 2007
Held total responsibility for data center management and administration of legacy information systems. Developed and implemented data center disaster recovery and contingency planning program. Conducted data center recovery and continuation of operation testing on a monthly basis. Performed training analyses for all data center staff and managed a data center annual budget of $4,000,000. Completed and disseminated information relating to systems development and upgrades.
Established data center Help Desk and managed technical service representatives engaged in a 24/7 working environment.
Hired and trained managers for four district office information systems data centers.
Approved district office data center budgets, accessed training needs, and recommended district office personnel.
Negotiated and approved all vendor contracts and maintained supplies inventory.
ADDITIONAL EXPERIENCEOperations Supervisor 1985 to 1990
Oversaw daily data center operations and shift supervisors in a 24/7operations environment. Prepared budget for operations department and ordered supplies. Involved in performance of functions and served as computer operator as needed. Represented department in staff meetings.
AUTOMATION CORP., Valley Grove, Illinois Operations Manager 1981 to 1985
Managed four computers in compiling accounting, accounts receivable, sales analysis, payroll and daily inventory control information. Advanced from data entry operator to computer operator and assumed supervisory responsibility. Performed conversion of systems and programs and coordinated with computer programmers and systems analysts in testing of programs and systems.
CASTON PHARMACEUTICAL, Valley View, Illinois Data Entry Operator 1976 to 1981
Performed data entry and verification of pharmaceutical production data. Prepared daily reports and assisted supervisor in preparing data for batch processing. Consistently met and exceeded keystrokes per minute requirements.
EDUCATION Valley View High School, Valley View, Illinois, 1976.
PERSONAL Married. Two Children. Enjoys running, gardening, and sailing. __________________________________________________________________________
A dedicated and responsible administrative professional with wide-ranging experience in banking, lending, reporting, typing, answering phones, sorting, and posting. Takes on additional responsibilities and meets new challenges as a driven, results-focused team player. Makes strong contributions to long-term business success.
WORK HISTORY
CENTER INVESTMENT BANK, Saskatoon, Saskatchewan
Operations Support Clerk II 1992 to 2007
Checked banking system on a daily basis, ensuring charges and balances were in order. Reviewed loan details and foreign exchange transactions and reports. Generated monthly balance and quarterly reports. Analyzed account information cards to make sure no errors had been entered.
Registered securities, maintained discount notes, diaries, filled discount notes and ensured proper security. Identified and made notes of arrears. Monitored staff performance and worked closely with audit staff in reviewing branch operations. Controlled combinations, keys and passwords. Provided support to other staff members as needed.
Created metrics report for supervisor’s control, saving 12 hours per week in administration time.
Ensured cash limits were not exceeded.
ADDITIONAL EXPERIENCE
Administration Supervisor, 1990 to 1992. Held responsibility for branch administration. Managed eight staff members. Ensured advertising material and rates were current and displayed properly. Encouraged cross-selling and up-selling of bank services.
Clerk/Typist, 1983 to 1990. Participated in deposit building and selling of the bank's services. Typed correspondence and returns for the manager and administrative officer. Handled telephone inquiries, checked teller postings and processed backdated clearing by sorting and posting.
EDUCATION
St. Elizabeth's College, Hampton, Ontario, B.A., Art History, 1982
3718 Shaffer Road
Rock Creek, Ohio 44084
Home: (440) 563-3292
Cell: (123) 456-7890
Email: jmdrew@comcast.net
Summary
An energetic warehouse manager experienced in accounting, credit management, distribution, traffic management, logistics, and warehousing. Demonstrated ability to handle software package conversions, perform trend analysis, and improve department efficiency. Additional background in accounting credit, and tax analysis. Builds strong, professional relationships with customers and coworkers. Significantly enhances accuracy and timeliness of company transactions and the quality of its service to customers.
Professional Experience
THE PHOENIX COMPANY
Lancaster, Pennsylvania
1999 to 2007Warehouse Coordinator, Multi-Serve Manager
Managed multi-serve product line. As acting warehouse manager, ordered pallets, maintained pallet records of carriers and customers, and made collection calls. Solved customer service problems, controlled chargebacks and credits. Audited freight bills for rates. Scheduled truck driver, calculated payroll, audited expense account, and prepared revenue reports for fleet.
Monitored and stocked Dry Storage of Georgia while maintaining both plants in an excellent customer service position. Scheduled 46 oz. can shipments to Hightstown, creating and dispatching all loads. Audited freight bills paid by Cass Logistics and billed trucking companies for excess payments made by Cass.
FREIGHT NEGOTIATIONS: Identified potential for rate decreases in current contract following competitive bidding. Worked closely with key contacts to determine reasonable requests while maintaining service agreements and ensuring no interruptions in deliveries. Determined mutually beneficial agreement, negotiating outbound freight averaging 10% cost reduction.
JIT DISPATCHED FREIGHT: Implemented JIT methodology to enhance on time service. Trained coworkers to improve skill sets and obtain buy in. Improved customer satisfaction ratings, increased return business and significantly improved timeliness, with dispatched freight over 99% on time.
SUPPORT OF COMPANY EXPANSION: Austin built two new plants and added one new product line. During this period of major construction, monitored capital projects and supplied management with figures on cost containment and overruns. Maintained information reports on LOTUS, which provided status on capital projects on demand for senior management and key decision makers.
CUSTOMER SERVICE: Communicated customer service problems to appropriate personnel at Hightstown and chose appropriate solutions during off hours when they were unavailable.
John M. Drew Page 2
TUSCAN POWDER COMPANY
Philadelphia, Pennsylvania
1994 to 1999Tax Analyst
Prepared sales tax and personal property tax for all states, federal provision and return. Managed all fixed asset accounting and capital budgets. Booked, audited and closed capital projects. Reconciled accounts receivable. Maintained general ledger account numbers and reports. Made depreciation journal entries, and handled month end close. Served as key contact for state audits. Prepared end-of-year work papers. Monitored building of two new plants and addition of one new product line.
IN-HOUSE PAYROLL SOFTWARE: Implemented the conversion from ADP payroll to an in-house package of PDS software. Designed the job code and labor distribution system. This allowed payment of different rates based on job code. Took the new system through testing to live operation, then trained payroll personnel in the corporate office and the two largest manufacturing plants. Established payroll reports using PDS Report Writer.
AUTOMATION OF INCOME STATEMENTS: Computerized the income statement by sales locations. Previously, it took five to seven days to complete the data manually. Using the report writer program supplied by the ledger package, wrote and tested new computerized version that allowed management instant access to the information.
FIXED ASSET TRACKING: After taking physical inventories of plant and equipment, provided better information, which results in a reduction of personal property taxes. Eliminated payments on nonexistent assets.
ADDITIONAL EXPERIENCE
Credit/Secretary to Credit Manager, Inventory Control Clerk, 1986-1994. Ran credit checks on new accounts. Set credit limits as indicated. Made credit collection calls on past due accounts. Oversaw credit clerks, trained new ones and audited their work. Balanced accounts receivable to general ledger. As secretary, typed correspondence and made travel arrangements. As inventory control clerk, balanced monthly inventory for multiple locations. Investigated and corrected billing/ shipping errors.
Carmine Company, Beachwood, Ohio, Fabrication Scheduler and Inventory Control, 1979-1986. Supplied warehouses in multiple sites. Scheduled production of fabricated fittings for manufacturing plants in Ohio and Oklahoma. Served on team to computerize production and inventory control records.
Education
Antioch College
Cleveland, Ohio
B.A., Business Management, Major in Accounting, 1984
Personal
Organizations: Philadelphia Business League; Phi Theta Kappa; President of Headstart. Accreditations: Enrolled Agent; Notary Public; Haz-Mat Certified.